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Customer Reviews.

sales

4

Very good service from the staff Kevin and Jo were professional.

17 April 2018

sales

4.5

Just a couple of problems with the clutch pedal addition

17 April 2018

sales

5

The sales person was friendly and sorted everything for me , kept me updated at each point if the sale

16 April 2018

service

5

The service was completed within the estimated time and I was called to notify me it was ready to collect. It was also very useful to be provided with a vehicle health check video, showing the current wear to the car's tyres, brake pads etc.

13 April 2018

service

5

Eric Pursglove was my Service Advisor and nothing was too much of an inconvenience.My car was serviced by Alan Cornish who sent me a video message of him running through the service and MOT.

12 April 2018

sales

5

Dropped straight to my door safely!

11 April 2018

service

5

Friendly staff

10 April 2018

service

5

Price up front and a clear explanation of what needed doing to my car.

10 April 2018

service

5

Excellent service, even though there were unexpected circumstances all staff the technician and Nick the service admin officer did their very best and ensured the work was completed well.

09 April 2018

sales

5

Jo is the bestShe is knowns her job inside out Communication skills out standing And cares about all areas of her job

09 April 2018

sales

5

Always been helpful when required and makes me feel contented.

09 April 2018

sales

5

No pressure selling and really good salesmanship.

09 April 2018

sales

5

Totally satisfied. Mini Liverpool was excellent.

09 April 2018

sales

5

Thanks to Ryan

06 April 2018

sales

5

The service at delivery was excellent - Joanne was friendly and helpful and nothing was too much trouble for her. Its a pity all the staff were not as accommodating as Joanne .

05 April 2018

sales

5

They were extremely helpful and offered test drives on more than one vehicle, which helped me to decide to stay with Mini

05 April 2018

sales

5

Comfort zone in office

05 April 2018

service

5

Because they will do extra little things like check my tyre pressures if I just pop in unannounced. I don’t know how to do that, being a woman, you understand. Nothing is too much trouble to the people at this dealership.

05 April 2018

service

5

No issues or nasty surprises

04 April 2018

sales

5

All ready for me to collect at time given. (only thing I would suggest is that all new cars are given a full tank of fuel.... not just a small amount) apart from that all great

04 April 2018

sales

3.5

No problems

04 April 2018

sales

5

Derek was very helpful and kept me up to date.

03 April 2018

service

5

No problems at all.

03 April 2018

sales

5

Great staff very professional and friendly.

03 April 2018

service

4

The sales assistant who dealt with my repairs was helpful and friendly.

30 March 2018

sales

5

The process throughout was clearly explained by Harry. Once documents were available to sign, Harry arranged appointments in order to suit my schedule.

28 March 2018

sales

5

Very professional, didn't pester.

28 March 2018

sales

5

I am very happy with my new car!

28 March 2018

service

5

Excellent service.

27 March 2018

sales

5

Everything we were told was correct and timing was perfect

27 March 2018

sales

5

Extremely satisfied with the facilities at the showroom

26 March 2018

service

5

I was kept up to date with everything and had access to a loan car

26 March 2018

service

5

Very professional service.

26 March 2018

service

5

Happy with service provided

24 March 2018

service

5

Great staff

23 March 2018

sales

5

Love the car and excellent service from Jay at Mini Liverpool

23 March 2018

service

5

I think the staff were very friendly and helpful

22 March 2018

sales

5

Great service

22 March 2018

service

5

Everything was taken care of well to get me back on the road and I was given courtesy cars

22 March 2018

service

5

No problem at all quick friendly service from staff.

22 March 2018

service

4.5

Friendly and efficient service

21 March 2018

sales

5

Lydia just made it all seem easy

20 March 2018

sales

5

Extremely satisfied Lydia Harry and nick got the car in time for my birthday it was all sorted ready for me to pick up and the best surprise on my birthday .

20 March 2018

sales

5

The process was very quick and efficient! I will be continuing to stay with Mini in the future.

18 March 2018

sales

5

I was very satisfied with my experience of the purchase and delivery of my new car. There was an issue with the final polish on the car bonnet when I first picked it up but this was resolved by the Mini centre within a few days.

18 March 2018

service

1

Having waited so long, I asked what was happening, but before anyone spoke to me, I saw my car being brought back to the carpark. I was then given my keys and told that everything was done. No explanations or apologies were given about the delay.

18 March 2018

service

4

Did what was needed and kept me in touch of where the was up to

16 March 2018

sales

5

Due to all dereks help but also every other memeber of staff at Williams mini was friendly and attentive especially the reception ladies

15 March 2018

service

4

Did what was asked and provided guidance for possible future activity. Video coverage excellent. Only downside it was quite expensive.

13 March 2018

service

5

The time taken appears excessive