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Customer Reviews.

service

5

Fast friendly efficient service

07 June 2018

service

5

Excellent customer service

06 June 2018

sales

4

Hiccup with the finance

05 June 2018

service

5

The whole process was effortless from booking the appointment through to picking the car up, and the communication from Nick was great, keeping me well informed and updated on progress.

31 May 2018

service

5

I left understanding what had been done

29 May 2018

sales

5

the team where very welcoming and attentive . they ensured that we where comfortable offering drinks it was great.

24 May 2018

service

1.5

Only improved the situation by then collecting my car the following week and dropping it off, which saved me the time but still my fuel and loss of car for the day.

20 May 2018

sales

5

Ryan was spot on with his sales, answered all my questions and emails, nothing was too much trouble for him, and I love my car

20 May 2018

service

5

Friendly prompt service

18 May 2018

service

3

Had to hang around drop off about 830 in the morning. Booked a pick up time as I needed the car back to pick children. Got a call saying it was ready at about 230. When I got there at 4pm it wasnt ready and to wait over 20 minutes. No valet.

17 May 2018

service

5

Good service

16 May 2018

service

5

Stress free

15 May 2018

service

5

Kept me informed at all times. Liked getting the video from service team, good to keep for my records.

11 May 2018

sales

5

All at Williams Mini Liverpool have been great. Adam Glinister my Sales person was so helpful throughout every stage. He was professional & patient with all my questions. He kept me up to date & went above & beyond to ensure the car was perfect.

11 May 2018

service

5

From start to finish the service was excellent, from the reminder call to the complementary taxi into the city centre. The staff are always polite and courteous.

10 May 2018

sales

5

I gave a description of the car I wanted and the member of staff I spoke to provided exactly what I asked for. Adam was really helpful.

09 May 2018

service

5

They did the job as expected

09 May 2018

service

5

Staff always extremely helpful and will explain any problems I have encountered.

05 May 2018

service

5

All the above plus a courtesy car

04 May 2018

service

5

Friendly staff; very thorough service; looked after well while I was waiting; everything clearly explained to me.

04 May 2018

service

5

See my previous note and many thanks to Barry

01 May 2018

sales

5

Great salesperson (Jo) at Williams Mini Liverpool. I preferred dealing with a female sales as felt less pressured than in the past when I’ve dealt with some of the salesmen there.

01 May 2018

service

5

V friendly staff

27 April 2018

service

3.5

was supposed to be a 90 min express service .I was told I could not use a courtesy car. After 90 mins I got a call from the garage saying it was its 2nd service so would be 5 hours in total. This inconvenienced the disabled user of the car for allday

27 April 2018

service

5

It was probably the best service O have received from a car dealer.

26 April 2018

service

5

I was

26 April 2018

service

5

Excellent staff

25 April 2018

service

5

Very pleased with the service and hospitality!

25 April 2018

service

5

As above and the guy who dealt with me was very well informed and efficient

24 April 2018

service

4

Easy to book appointment. Good customer service with phone call to inform you . Tidy and bright place.

24 April 2018

service

3

Needed more clarity on finance

24 April 2018

service

5

No complaints...very helpful.

23 April 2018

service

5

the person I spoke to on the phone helped me use the air and goo which I had in my boot, I've never had a flat tyre before so this was very new to me.

18 April 2018

sales

4

Very good service from the staff Kevin and Jo were professional.

17 April 2018

sales

4.5

Just a couple of problems with the clutch pedal addition

17 April 2018

sales

5

The sales person was friendly and sorted everything for me , kept me updated at each point if the sale

16 April 2018

service

5

The service was completed within the estimated time and I was called to notify me it was ready to collect. It was also very useful to be provided with a vehicle health check video, showing the current wear to the car's tyres, brake pads etc.

13 April 2018

service

5

Eric Pursglove was my Service Advisor and nothing was too much of an inconvenience.My car was serviced by Alan Cornish who sent me a video message of him running through the service and MOT.

12 April 2018

sales

5

Dropped straight to my door safely!

11 April 2018

sales

5

Jo Barber at Williams Liverpool is very knowledgeable and was able to answer all of my questions throughout the ordering and delivery process. Excellent service.

10 April 2018

service

5

Friendly staff

10 April 2018

service

5

Price up front and a clear explanation of what needed doing to my car.

10 April 2018

sales

5

No pressure selling and really good salesmanship.

09 April 2018

sales

5

Always been helpful when required and makes me feel contented.

09 April 2018

service

5

Excellent service, even though there were unexpected circumstances all staff the technician and Nick the service admin officer did their very best and ensured the work was completed well.

09 April 2018

sales

5

Jo is the bestShe is knowns her job inside out Communication skills out standing And cares about all areas of her job

09 April 2018

sales

5

Totally satisfied. Mini Liverpool was excellent.

09 April 2018

sales

5

Thanks to Ryan

06 April 2018

sales

5

Comfort zone in office

05 April 2018

sales

5

The service at delivery was excellent - Joanne was friendly and helpful and nothing was too much trouble for her. Its a pity all the staff were not as accommodating as Joanne .