I was completely satisfied with my experience and with Raazi the Sales Executive. He was very welcoming, gave very helpful advice, was extremely knowledgeable, put together a good deal and remained business like and yet courteous throughout.

Everything went as planned and my vehicle was ready when they said and the coffee was nice

Issues with booking but all sorted without hassle

Job was completed on time.

Excellent service staff friendly and helpful and a best value price for servicing. Welcoming waiting area with good seating and refreshments on offer. Well done team Williams ?? and thank you.

Good communication and the car was serviced as advised.

Laura Roberts made it amazing and the personal touch from Williams was perfect.

Williams Liverpool gave us a great service whilst buying our new car

Kept in touch with progress and happy with service

Jamie rang to advise she was my point of contact for my end of warranty check. On the day she was good to her word and kept me advised right the way through to collection.

Everything done on time for a reasonable cost.

Fast, friendly service and efficient too

Raazi Ahamad was extremely attentive from start to finish. He is very knowledgeable about MINIS and all their features. He called regularly to update me on my purchase. He was always well prepared and talked me through everything. Excellent!

Seamless process. Easy booking & comfortable while waiting for service.

The team at the Liverpool centre were very helpful, pleasant and informative. Both Jo and Andy were exceptionally professional.

Always polite, attentive, efficient service at all stages

Salesman Harry Whitcomb was great. He was so pleasant and made me feel like a valued customer.

Easy and helpful staff made sure my car was ready at the time I specified.

They let me know what was happening at all times

No issues!

Service was fast and the car came back washed and cleaned

As I mentioned in my first review.

staff were polite, but out of habit perhaps. i asked questions about Mini GardX but knowledge was poor.

Good service, problem with the tyre sorted quickly and good communication from the service centre. The only reason I haven't given the experience 5 stars is because usually when my car is serviced it is valeted and my car wasn't on this occasion.

Kept well informed of what was happening

Superb salesman Derek gives us a quality experience every time we visit to purchase a car top marks 10 /10 Top Bloke

Excellent and i loved the added bonus of my Williams Teddy bear, its always the small things that count.

totally satisfied as the technician very thorough and courteous

Happy with how long the carvery took. They cleaned my car for me and booked me in to return the car for a part.

Not happy about the chatge for resetting the dash

Very helpful staff regularly keeping me informed of delivery date

No problems, very good.

very good service

Cont'd I explained that I had not been informed of the need to service within 1000miles which is incredibly tight when you travel significantly for work. The assistant did speak to the manager but an exception was not made

It was done very quickly could of waited if they had said it would only take an hr

Laura Roberts was fantastic!

Still not took delivery of the vehicle, deal was done on a vehicle in stock on 18 Dec 2019. Today is the 31 Dec 2019. The vehicle has already been taxed so when I do receive it Jan 2020, I will have lost a month in excise fees...

Staff very helpful

Only had a MOT asked not to wash the vehicle but returned to collect and still had to wait over 20mins for car as it was being washed dispirit being car the car was ready.

Good communication

The customer service was good in general but even though my car was under warranty I had to collect it and when I opened my boot it looked like it had been ransacked. The boot was totally upside down and the car was filthy

My car had its MOT. I did not receive the certificate. I was promised it would be sent in the post, the work was done on the 16th and I've still not received it.

Completely blown away with the delivery under the sheet and flowers too!! Loved that we were kept up to date by Raazi.

Excellent service always at Williams.