I arrived early and my mini was taking in straight away all done within the hour and it had a wash .

Easy drop off and pick up with good customer service.

Clear and listened to what I was after

Service was completed with no issues.

Because of Jo who is leaving

The staff where very helpful and willing to answer all our questions . The showroom was excellent and the cars on display where well presented.

Efficient and friendly staff.

Jo was very helpful and responsive in very difficult times

Friendly efficient staff, received an email regarding review of the service and car was washed as well

Efficient friendly staff

Our sales rep Raazi was thoroughly professional throughout, he contacted us on exactly the dates we agreed to give us updates on build times etc, the handover and paperwork process went extremely smooth and he is a credit to his dealership and mini

Jo kept me informed of the delivery estimate and helped extend the insurance of my current car due to the extended delivery time.

The staff Razzi is very good and provide excellent service to us and can solve our problems and questions very quickly.

Abbie was perfect and kept me updated at all times.

Completely satisfied because I didn't have to keep on repeating myself & when I spoke to them they weren't pre-occupied. This made my visit easy.

Very prompt and professional service

Even with all of the restrictions everything was well organised and the change over from one car to the other was seamless.

Time slots always promptly adhered to, kept advised of situation.

Car ready and cleaned exactly when they said. Thought £99 for optional brake fluid change was a bit steep so will leave till next year.

I like Mini's and service is generally good if not expensive

Smooth, quick and simple process. Cleaning of the car is a good addition.

It was easy to make a service appointment. I could use a courtesy car for an extended service and I was kept informed of the timing issues. The car was returned clean and tidy.

Knowledgeable and friendly sales team Harry Whitcomb my sales person was superb throughout . Helpful and not pushy at all . He was patient and readily available to answer my many questions and concerns . Always responded to my calls and emails

Lynsey was lovely and so accommodating as I had arrived late she also noticed I didn't have a service plan and helped me decide on taking one out. I got the sense she really wanted to help me, and not just sell a product.

Very easy to arrange, very helpful staff, completed the job in the time given. Paula was very friendly, professional and helpful

The advisor who looked after me was very plesant and helpful.. my car was read earlier than anticipated which was a bonus

Excellent service friendly staff

Sam was excellent

Great service, friendly and knowledgeable staff. I received regular updates on the progress of my mini. I also wanted to keep my number plates, Derek and the team sorted this all out for me.

Easy to book appointment confirmation and reminders

Everything went smoothly

Happy even with the bill!

They did everything they could to look after my car.

As above

Great service from start to finish.

Looked after perfectly from start to finish

Service & MOT done as per requested & the car was even washed. A report on the condition of my car was emailed to my while it was being serviced. Williams kept in touch with me the whole time my car was with them.

Same answer as Q.1 I was treated very well and kept informed of the progress. Very satisfied

Razzi, the car salesman was brilliant, so knowledgeable. He offered honest advice, he rang me regularly with an update on the car. From ordering to collection the whole process was seamless, I have Raazi to thank for that.

Fixed the issue quickly

Satistied

Upfront about costs and timely service

The service staff, especially Jamie was extremely helpful.

Great service

Always had very good, courteous service from Williams over the years.

I was given a car whilst I left mine. When I phoned to book, staff were courteous and professional.

Mini carried out a first service and a repair on my car. The repair (and replacement new part) was carried out under warranty with no quibble at all. Both times my car was washed and valeted. I dealt with Eric he was extremely helpful.

Speedy service. Everything went smoothly and Harry Whitcomb was excellent.

The wait was significantly longer that the 90 mins I was told it would take. Though Eric was very apologetic about the extra time it would take.

Professional