Very quick and efficient.
Very quick and efficient.
Excellent service from start to finish, even with the CV19 restrictions.
Obviously the COVID situation slightly impacts on the experience
very fast easy service problem with car fixed in few minutes
Professional and friendly staff.
Razzi again made this a smooth, pleasant experience. He helped me select a car that would suit me based on my car that I had at the time. He went through everything efficiently and my little gifts on delivery day was a lovely and welcome surprise.
Samantha at Williams Liverpool was great! I went in with an idea of what I wanted and with a certain budget and she helped me leave with centre with the car I wanted at the price I wanted to pay.
Outstanding customer service
Dealt with all queries
Everything went smoothly and completed at the stated date.
They sorted out what I needed to get done to my car and they washed and hovered it too which was really nice. I also got a courtesy car for the day so I wasn't inconvenienced.
Friendly and helpful staff
No issues - as it should be
They no what they are talking about
Extremely satisfied, from the customer service from Paula to the time frame of the service and communication between myself and WillIams Liverpool I couldn't fault it and haven't ever received service like this from any other car dealerships.
Because have always had good service and staff excellent nothing too much trouble and above all very courteous. Thank you .
I was extremely satisfied all the sales team were really friendly and so helpful I couldn't have asked for a better sales person than derek Bushell he made me feel at ease from the first time I went into the mini showroom in Liverpool thanks derek
Slick, even in Covid times.
Good service, friendly team and Raazi managed to get my car in good time.
Your service team were friendly and helpful
Good experience with the salesman Derek
The staff at Williams Liverpool were very good
It was a really smooth experience at Williams Liverppol, within 2 weeks I was driving away in my new car.
Efficient, friendly, excellent communication
Service good but slow in obtaining refund due to duplicate payment.
Due to covid restrictions mostly completed over telephone but visited centre for signing paperwork and collecting new car. Both times staff extremely knowledgeable and helpful.
Great customer satisfaction
I have no complaints, smooth and friendly service.
The whole process was extremely easy and my car arrived earlier than anticipated. Raazi Ahamed kept me informed all the way
Razzi Ahmad was great. Very thorough with all the paperwork and helpful. He took time to show me around the car and even helped me to get used to driving the car around the garage before I left.
5 star service very helpful regarding mobility issues getting in and out of car before we chose.
Kept up to date all way through by mini and sales staff
Professional, courteous, considerate, helpful
I was very happy with my experience at the MINI centre. Everyone was very friendly and helpful. The whole process was very easy and simple right up to the delivery of my new MINI.
Raazi was fantastic to deal with throughout the process! From the moment we walked in he made us feel at ease and took us thorough the entire process in great detail. He really sold the car to us and made us fall in love with it there and then!
Jo the lady who helped me with my car was very friendly and helpful at the Liverpool branch
Good service and advice
Our experience was excellent from the first phone call, taking a test drive and making the purchase. An enjoyable experience throughout and everything was explained clearly in a stress and pressure free way.
Very satisfied with the experience. The car was ready on time and extras were provided which was a lovely touch.
Laura the sales lady was extremely helpful and friendly.
Good service, returned clean
Collecting my new car I just expected to collect to sign some forms and collect my keys. Raazi made it an enjoyable and memorable experience. The surprise of showing me the car in the dealership was amazing.
The staff where very helpful especially Jo the sales person everything was explained and also the follow up any questions I had were answered.
Mini serviced, washed and ready very quickly. Hardly had time to get home when I received call to say it was available for collection.
Booked car in for service was seen on time and finished on time 90 minutes.
Kept informed of progress & despite Covid restrictions it was still comfortable & easy