I enjoyed picking/selecting what I wanted for the car, Laura helped me through the process.

The salesman was attentive and interested in getting me the best car and deal.

very professional, efficient and helpful.

Fast friendly and efficient.

Identified problems service very good

Slight scratches noticed on collection which Laura was quick to resolve which is why I'm stating completely satisfied as Laura tried her best to quickly arrange a repair

Brilliant service, my car was ready well within the time frame given. Thanks

Quick service, polite and helpful staff.

Great service times and fantastic customer care from Eric

Regular updates and fast delivery!

The service was good and Jamie was great.

Well explanation about the situation of the car.

Excellent service right the way through. Timely communications and made sure I had the chance to ask whatever questions I needed to at every stage.

Good service, fast, good communication

All my requirements met and understood what I needed and when new equipment had been fitted but not working I was allowed to come straight back to resolve the issue

My salesman razzy in particular was really great at ringing me with all the updates about my car and advise on the charging structure of the mini se and was always a phone call away if i had any problems.

As mini build was nearing completion I was getting regular updates by telephone from Laura who also checked in case I had changed my mind or wanted any changes to the order!

Great customer service all round. Always kept up to date

To have trust in a company not to 'pull the wool over your eyes' is most important and I trust Williams and their service engineers implicitly.

Gemma made everything as simple as possible. She was so friendly and helped me with every process.

Professional efficient service, helpful staff

Could not fault the service

The service experience was good

From sales to service dept five stars

Eric is an asset to Mini hence 10/10 rating

I was satisfied and my car as well as MOT and service it had been nicely cleaned by Jack Eric was my service contact he was very helpful and made the service experience comfortable

I was kept informed all along the way from deciding to purchase to collection of my beautiful new car

Very competent and professional from start to finish

Excellent service and quick and easy method of registering online.

Fabulous service

All done as promised in the time slot given

Efficient service - discussed all flagged issues fully & in good time for action where required to be implemented without impacting predicted pick up time for vehicle

Friendly professional staff. Quick service.

I was kept up to date with every stage of the purchase in a very friendly and informative manner.

ERIC was great, excellent service - he was professional, friendly and so helpful 5 star service

Painless process and Laura Roberts who dealt with me after I signed up was really nice, very professional and kept me informed.

Derek Bushell organised everything and made sure I had just the car I wanted really quickly as my previous one had been written off in a crash

Easy to arrange and very helpful service.

Very impressed with Raazi was very polite and patient explaining all the features in the car he set up my phone downloaded the Mini app and as I am not very good with technology sat in the car with me and went through different features

Work done as requested, advisor very helpful

All staff were very friendly

Very quick delivery all thanks to Gemma

Difficult throughout covid over the phone but I got all the help and support I needed. Staff always available to answer any questions. Laura was there to support me picking up my car and helped me set up car insurance.

Easy, and very friendly, communication

As previous feedback the staff were excellent, very responsive and dealt with my requirements very well indeed.

Seamless experience - the team were friendly, helpful and very attentive

The staff were lovely , service done no problem and would like thank the mechanic who done my service he done a brilliant job and even cleaned bodywork car was gleaming .

Very happy with the staff

Always kept up to date

The Liverpool branch is excellent to deal with--my 14th year