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Customer Reviews.

service

5

I arrived early and my mini was taking in straight away all done within the hour and it had a wash .

21 April 2021

service

4

Easy drop off and pick up with good customer service.

16 April 2021

sales

5

Clear and listened to what I was after

16 April 2021

service

5

Service was completed with no issues.

14 April 2021

sales

5

Because of Jo who is leaving

13 April 2021

sales

5

The staff where very helpful and willing to answer all our questions . The showroom was excellent and the cars on display where well presented.

09 April 2021

service

5

Efficient and friendly staff.

09 April 2021

sales

5

Jo was very helpful and responsive in very difficult times

08 April 2021

service

5

Friendly efficient staff, received an email regarding review of the service and car was washed as well

07 April 2021

service

5

Efficient friendly staff

05 April 2021

sales

5

Our sales rep Raazi was thoroughly professional throughout, he contacted us on exactly the dates we agreed to give us updates on build times etc, the handover and paperwork process went extremely smooth and he is a credit to his dealership and mini

04 April 2021

sales

5

Jo kept me informed of the delivery estimate and helped extend the insurance of my current car due to the extended delivery time.

03 April 2021

sales

5

The staff Razzi is very good and provide excellent service to us and can solve our problems and questions very quickly.

01 April 2021

service

5

Abbie was perfect and kept me updated at all times.

01 April 2021

service

5

Completely satisfied because I didn't have to keep on repeating myself & when I spoke to them they weren't pre-occupied. This made my visit easy.

01 April 2021

service

5

Very prompt and professional service

29 March 2021

sales

5

Even with all of the restrictions everything was well organised and the change over from one car to the other was seamless.

28 March 2021

service

5

Time slots always promptly adhered to, kept advised of situation.

28 March 2021

service

5

Car ready and cleaned exactly when they said. Thought £99 for optional brake fluid change was a bit steep so will leave till next year.

28 March 2021

service

5

I like Mini's and service is generally good if not expensive

28 March 2021

service

5

Smooth, quick and simple process. Cleaning of the car is a good addition.

26 March 2021

service

4

It was easy to make a service appointment. I could use a courtesy car for an extended service and I was kept informed of the timing issues. The car was returned clean and tidy.

26 March 2021

sales

5

Knowledgeable and friendly sales team Harry Whitcomb my sales person was superb throughout . Helpful and not pushy at all . He was patient and readily available to answer my many questions and concerns . Always responded to my calls and emails

25 March 2021

service

5

Lynsey was lovely and so accommodating as I had arrived late she also noticed I didn't have a service plan and helped me decide on taking one out. I got the sense she really wanted to help me, and not just sell a product.

24 March 2021

service

5

Very easy to arrange, very helpful staff, completed the job in the time given. Paula was very friendly, professional and helpful

23 March 2021

service

5

The advisor who looked after me was very plesant and helpful.. my car was read earlier than anticipated which was a bonus

22 March 2021

service

5

Excellent service friendly staff

22 March 2021

sales

5

Sam was excellent

16 March 2021

sales

5

Great service, friendly and knowledgeable staff. I received regular updates on the progress of my mini. I also wanted to keep my number plates, Derek and the team sorted this all out for me.

16 March 2021

service

5

Easy to book appointment confirmation and reminders

14 March 2021

sales

5

Everything went smoothly

14 March 2021

service

5

Happy even with the bill!

12 March 2021

service

5

They did everything they could to look after my car.

12 March 2021

service

4.5

As above

10 March 2021

service

5

Great service from start to finish.

09 March 2021

service

5

Looked after perfectly from start to finish

09 March 2021

service

5

Service & MOT done as per requested & the car was even washed. A report on the condition of my car was emailed to my while it was being serviced. Williams kept in touch with me the whole time my car was with them.

08 March 2021

service

5

Same answer as Q.1 I was treated very well and kept informed of the progress. Very satisfied

06 March 2021

sales

5

Razzi, the car salesman was brilliant, so knowledgeable. He offered honest advice, he rang me regularly with an update on the car. From ordering to collection the whole process was seamless, I have Raazi to thank for that.

06 March 2021

service

5

Fixed the issue quickly

05 March 2021

service

5

Satistied

03 March 2021

service

5

Upfront about costs and timely service

01 March 2021

service

5

The service staff, especially Jamie was extremely helpful.

28 February 2021

service

5

Great service

27 February 2021

service

5

Always had very good, courteous service from Williams over the years.

27 February 2021

service

5

I was given a car whilst I left mine. When I phoned to book, staff were courteous and professional.

22 February 2021

service

5

Mini carried out a first service and a repair on my car. The repair (and replacement new part) was carried out under warranty with no quibble at all. Both times my car was washed and valeted. I dealt with Eric he was extremely helpful.

15 February 2021

sales

5

Speedy service. Everything went smoothly and Harry Whitcomb was excellent.

10 February 2021

service

3

The wait was significantly longer that the 90 mins I was told it would take. Though Eric was very apologetic about the extra time it would take.

10 February 2021

sales

5

Professional