OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
124 ratings and 100 comments received in the last 90 days.
31 October 2025
I was kept up to date the whole way through, the car was delivered early and efficiently
31 October 2025
Williams Liverpool- Dylan and Craig were very helpful, made my buying experience excellent, 10/10 across the board! Well done ????
29 October 2025
Fantastic service from Charlie very helpful and knowledgeable without being pushy.
28 October 2025
Unexpected little touches such as flowers and the car in the showroom.
27 October 2025
I mainly deal with Charlie and a little with Craig, both were brilliant, professional, friendly,. etc
05 October 2025
Wayne and Craig were both excellent. Communication was great and answered any questions I had .
04 October 2025
Absolutely wonderful!! Everyone at Williams was lovely and very patient.
30 September 2025
I was made aware of the process and any holdups were explained.
30 September 2025
Everything went smoothly with the purchase and delivery. Dylan talked me through everything I needed to do and know about the car. He was very patience with me as this is my first automatic. Can't fault the service at all.
09 November 2025
Excellent serivice
09 November 2025
My car is always serviced quickly, courtesy car provided, and we deal with Scott. Scott is always friendly and gives high quality customer service.
09 November 2025
Had basic communication with the team, no issues
08 November 2025
Amazing service all the people are really attentive.
08 November 2025
Easy to book. Great staff
05 November 2025
AS above
04 November 2025
Very helpful and really nice environment with free refreshments on offer.
03 November 2025
Satisfied with work. Promised car would be returned hovered - didn't happen. Promised a report on central consult display- didn't happen.
03 November 2025
Attentive and helpful and always friendly . Scott is fabulous !
03 November 2025
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FIND Williams Liverpool
Address
- 4 Great Howard Street, Liverpool, Merseyside, L3 7HT
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0151 330 2100
Liverpool, Birkenhead, Wallasey, Widnes, Prescot
Address
- 4 Great Howard Street, Liverpool, Merseyside, L3 7HT
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0151 474 2000
Liverpool, Birkenhead, Wallasey, Widnes, Prescot
01 November 2025
Craig & Dillon looked after really well.