OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 59 comments received in the last 90 days.
10 June 2022
We saw Laura initially who was very professional but she had moved on & Gemma took over - again Gemma was professional & helpful.Given the delay of delivery due to unusual circumstances in the supply chain eg Ukraine I am very happy with the result!
10 June 2022
excellent advice and clear concise guidance throughout the process.
05 June 2022
I have bee given the best help, advice and assistance from all of Williams L;pool staff.
28 May 2022
Very satisfied. Always go to Derek at Williams Liverpool. I know he will get me the best deal possible. I travel to Liverpool as I prefer the service I get from Williams, esp from Derek.
24 May 2022
Very satisfied with the whole experience. The salesperson Raazi was very helpful in his approach and explained everything very well
16 May 2022
It's been a difficult time for getting new cars delivered. Mine was originally due in January 2022. With that context, I was continually kept up to date by my Sales rep, Derek, and was able to plan my finances accordingly
09 May 2022
Everything was ready for me when I arrived.
09 May 2022
Perfect.
09 May 2022
service was efficient and personal i felt supported and kept informed on progress of my order. the sales person came in on his day off to ensure i had my car at the earliest opportunity having faced delays in manufacture outside anyone's control
12 June 2022
Staff were very friendly and there were no wait times on drop off or pick up.
10 June 2022
Did the service and mot when they said
10 June 2022
Good standard of service
09 June 2022
Rachel McMurrey was my service advisor and she is fantastic.. so professional She kept me updated while my car was in for repair.. you can tell she enjoys her job
09 June 2022
Excellent customer service from friendly reception staff
09 June 2022
Polite service people and good facilities while waiting.
03 June 2022
Happy with work carried out very efficient
03 June 2022
Lara was very pleasure to deal with
31 May 2022
Great service
31 May 2022
I was very satisfied with Lara's help
10 June 2022
On handover day every little detail is taken care of so I dont have to worry about anything.