SERVICE

4.0

NEW CAR SALES

3.5

75 ratings and 57 comments received in the last 90 days.

18 January 2024

Centre was awful, after waiting over two hours due to tax , was taken home . I was already ill , but ended up vomiting all afternoon. Had to pay for taxi back to Collect later that day , by that time was really not good how I even drove out .

18 January 2024

Reasons above.

17 January 2024

As mentioned above Jake was brilliant and so we're the managers at the end but unfortunately Henry left a sour taste on the whole deal.

17 January 2024

Wrong number plates put on car , when changed the back plate is wonky and I will need to have replaced which will cost me money. May seem trivial but not what you expect on a brand new car.

16 January 2024

The service I received in the showroom was excellent

15 January 2024

From start to finish, we were kept up to date, everything explained fully and looked after with complete respect.

14 January 2024

Warm welcomed from day one, felt very relaxed, under no pressure. Test drove with husband and not the salesman which was great as had chance to critique (but all positive). I was kept posted of possible delivery dates and my expectations were managed

13 January 2024

Lack of clarity in handover process

10 January 2024

The service I received at the Mini Centre was Totally first class, I felt the chap Raimond who dealt with me was amazing. I feel he went above & beyond which is priceless. His knowledge brilliant, I genuinely could not fault him.

04 January 2024

It feels like it has been a complete disaster from start to finish! I was due to pick up my car before Christmas, it did not arrive.. I was due to pick it up today but it has been damaged! I am devastated! Poor communication throughout.

18 January 2024

The service from the garage for repairs was fantastic

18 January 2024

No waiting Extremely efficient

17 January 2024

Scott was great throughout and kept me up to date on everything my car needed, great customer service and experience.

17 January 2024

Great friendly service

15 January 2024

Kept me waiting for 45 minutes to check my car in. Apparently the only person who could do this was 'in with the manager'. Eventually, when I asked for the second time, it appeared that Seine else could check me in after all.

15 January 2024

4) (cont from above) When my wife was paying the assistant was unhelpful and when she had to call me to get a bank code he rolled his eyes - apologies for trying to pay the £500! The service itself seemed to be carried out and the car was very clean

14 January 2024

Helpful staff, particularly Scott Davies! Informed them of my schedule and asked that the car be ready before 1pm. All I can say is they delivered! Thank you!

12 January 2024

Again very good service from Williams first class

11 January 2024

Professional and friendly service

07 January 2024

Very good always spot on

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